– 0% of Ontario out 0 customers out in New York

Power outage history

Ontario County New York

2.7hours

without power for the average customer in a typical year, 2018–2025

57th most of 62 in New York 59% below the national median

Worst outage on record Dec 23, 2022 12% of customers out · 90% back in 4.5 hours
Hours without power, average customer per year 2.7h / yr State average 4.3 h · national median 6.6 h
Major outages a year 0.3 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 3hours Median across major outages, from the peak
Longest single outage 41hours Jan 9, 2024, over 1% of customers out
Outage hours on storm days 47% Share falling on days with a NOAA storm report here
Worst year 2024 4.2 hours without power, average customer
Electricity customers 75,985 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Ontario's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 4.2 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Ontario, hours without power per customer

OntarioUS median countyNew York average
0 2 4 6 8 1.9 ’15 2.2 ’16 2.1 ’17 2.5 ’18 2.1 ’19 1.7 ’20 2.5 ’21 3.6 ’22 2.1 ’23 4.2 ’24 2.7 ’25 US 6.6 NY 4.3

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Dec 23, 2022 No storm report 8,873 12% 35 h 4.5 h 86k
Jan 9, 2024 Windstorm 3,924 5% 41 h 22 h 81k
Apr 4, 2018 Windstorm 4,587 6% 23 h 20 h 60k
Jul 15, 2024 Thunderstorms 6,447 8% 11 h 10 h 41k
Dec 11, 2021 Windstorm 3,500 5% 19 h – 41k
Jun 16, 2022 Thunderstorms 7,490 10% 21 h 20 h 40k
Feb 28, 2024 Windstorm 4,484 6% 16 h 15 h 32k
Mar 26, 2021 No storm report 3,867 5% 8.0 h 2.2 h 19k
May 18, 2017 Thunderstorms 1,510 2% 14 h – 17k
Feb 29, 2016 No storm report 6,548 9% 4.5 h 3.8 h 17k
May 16, 2022 No storm report 2,785 4% 6.2 h – 16k
Jan 2, 2016 No storm report 6,180 8% 3.2 h 1.0 h 15k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +2h 90% by +4h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Ontario from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • No storm on record 53%
  • Windstorm 26%
  • Thunderstorms 18%
  • Winter storm 1.1%
  • Flooding 0.9%
  • Tropical storm 0.6%

Who keeps the lights on

Utilities serving Ontario

As each utility reports to the Energy Information Administration for its whole New York territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Niagara Mohawk Power Corp. Investor Owned 242 140 1.39 19.9 1.5M
New York State Elec & Gas Corp Investor Owned 302 146 1.85 22.6 794k
Rochester Gas & Electric Corp Investor Owned 133 89 1.22 22.0 354k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across New York

Where it is darkest

Hours / yr64+

All New York counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 75,985 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →