Municipal utility · · TN

City of Jackson

In 2025, the average City of Jackson customer in Tennessee was without power for 186 minutes (3.1 hours), about the same as the median Tennessee utility.

Outage minutes per customer 186min 2025, including major storms
Excluding major storm days 186min The everyday reliability of the network
Outages per customer a year 1.54 SAIFI, 2025
Residential price 12.6¢/kWh 2025 · Tennessee median 13.0¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in Tennessee (SAIDI), with and without major event days, against the median Tennessee utility.

0 100 200 300 400 20182019202020212022202320242025 All days 186 No major storms 186 TN median 186

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 5.0 10.0 15.0 20182019202020212022202320242025 City of Jackson 12.6 TN median 13.0

Territory

Counties served

Counties where City of Jackson reports customers. Open one for its full outage history.

Tennessee

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 32,264.