Municipal utility · · CT

City of Norwich

In 2025, the average City of Norwich customer in Connecticut was without power for 169 minutes (2.8 hours), 69% more than the median Connecticut utility.

Outage minutes per customer 169min 2025, including major storms
Excluding major storm days 169min The everyday reliability of the network
Outages per customer a year 1.48 SAIFI, 2025
Residential price 23.4¢/kWh 2025 · Connecticut median 21.2¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in Connecticut (SAIDI), with and without major event days, against the median Connecticut utility.

0 200 400 600 800 20182019202020212022202320242025 All days 169 No major storms 169 CT median 100

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 10.0 20.0 30.0 20182019202020212022202320242025 City of Norwich 23.4 CT median 21.2

Territory

Counties served

Counties where City of Norwich reports customers. Open one for its full outage history.

Connecticut

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 18,967.