Municipal utility · · CT
City of Norwich
In 2025, the average City of Norwich customer in Connecticut was without power for 169 minutes (2.8 hours), 69% more than the median Connecticut utility.
Reliability
Minutes in the dark, year by year
Average minutes without power per customer in Connecticut (SAIDI), with and without major event days, against the median Connecticut utility.
Price
Residential cents per kWh
Revenue from full-service residential customers divided by their sales, as reported to the EIA.
Territory
Counties served
Counties where City of Norwich reports customers. Open one for its full outage history.
Connecticut
Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 18,967.