Municipal utility · · AL
City of Troy
In 2021, the average City of Troy customer in Alabama was without power for 43 minutes (43 min), 74% less than the median Alabama utility.
Outage minutes per customer 43min 2021, including major storms
Excluding major storm days 25min The everyday reliability of the network
Outages per customer a year 0.84 SAIFI, 2021
Residential price 9.5¢/kWh 2025 · Alabama median 13.8¢
Reliability
Minutes in the dark, year by year
Average minutes without power per customer in Alabama (SAIDI), with and without major event days, against the median Alabama utility.
Price
Residential cents per kWh
Revenue from full-service residential customers divided by their sales, as reported to the EIA.
Territory
Counties served
Counties where City of Troy reports customers. Open one for its full outage history.
Alabama
Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 7,856.