Investor Owned utility · · HI

Hawaiian Electric Co Inc

In 2025, the average Hawaiian Electric Co Inc customer in Hawaii was without power for 202 minutes (3.4 hours), 44% less than the median Hawaii utility.

Outage minutes per customer 202min 2025, including major storms
Excluding major storm days 154min The everyday reliability of the network
Outages per customer a year 1.41 SAIFI, 2025
Residential price 40.5¢/kWh 2025 · Hawaii median 40.5¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in Hawaii (SAIDI), with and without major event days, against the median Hawaii utility.

0 100 200 300 400 500 20182019202020212022202320242025 All days 202 No major storms 154 HI median 357

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 10.0 20.0 30.0 40.0 50.0 20182019202020212022202320242025 This utility 40.5 HI median 40.5

Territory

Counties served

Counties where Hawaiian Electric Co Inc reports customers. Open one for its full outage history.

Hawaii

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 276,853.