Investor Owned utility · · MA · NY

Massachusetts Electric Co

In 2025, the average Massachusetts Electric Co customer in Massachusetts was without power for 133 minutes (2.2 hours), 108% more than the median Massachusetts utility.

Outage minutes per customer 133min 2025, including major storms
Excluding major storm days 91min The everyday reliability of the network
Outages per customer a year 1.00 SAIFI, 2025
Residential price 33.7¢/kWh 2025 · Massachusetts median 16.9¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in Massachusetts (SAIDI), with and without major event days, against the median Massachusetts utility.

0 200 400 600 800 1,000 20182019202020212022202320242025 All days 133 No major storms 91 MA median 64

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 10.0 20.0 30.0 40.0 50.0 20182019202020212022202320242025 This utility 33.7 MA median 16.9

Territory

Counties served

Counties where Massachusetts Electric Co reports customers. Open one for its full outage history.

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 1,231,865.