Investor Owned utility · · MA · NY
Massachusetts Electric Co
In 2025, the average Massachusetts Electric Co customer in Massachusetts was without power for 133 minutes (2.2 hours), 108% more than the median Massachusetts utility.
Outage minutes per customer 133min 2025, including major storms
Excluding major storm days 91min The everyday reliability of the network
Outages per customer a year 1.00 SAIFI, 2025
Residential price 33.7¢/kWh 2025 · Massachusetts median 16.9¢
Reliability
Minutes in the dark, year by year
Average minutes without power per customer in Massachusetts (SAIDI), with and without major event days, against the median Massachusetts utility.
Price
Residential cents per kWh
Revenue from full-service residential customers divided by their sales, as reported to the EIA.
Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 1,231,865.