– 0% of Cleveland out 0 customers out in North Carolina

Power outage history

Cleveland County North Carolina

10hours

without power for the average customer in a typical year, 2018–2025

45th most of 100 in North Carolina 1.5× the national median

Worst outage on record Hurricane Helene · Sep 27, 2024 66% of customers out · 90% back in 39 hours
Hours without power, average customer per year 10h / yr State average 8.3 h · national median 6.6 h
Major outages a year 0.3 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 39hours Median across major outages, from the peak
Longest single outage 9.5days Hurricane Helene, over 1% of customers out
Outage hours on storm days 94% Share falling on days with a NOAA storm report here
Worst year 2024 2.7 days without power, average customer
Electricity customers 62,799 EAGLE-I 2024 count · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Cleveland's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 2.7 days for the average customer. Hatched years have a thin record and are left out of the averages.

Cleveland, hours without power per customer

ClevelandUS median countyNorth Carolina average
0 5 10 15 20 25 1.1 ’15 2.2 ’16 6.1 ’17 4.2 ’18 1.6 ’19 3.7 ’20 1.2 ’21 1.6 ’22 2.4 ’23 64 ’24 1.7 ’25 NC 8.3 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 27, 2024 Hurricane Helene 41,519 66% 9.5 d 39 h 3.8M
Oct 23, 2017 Tornadoes 6,713 11% 2.2 d 47 h 217k
Oct 29, 2020 Hurricane Zeta 4,619 7% 2.2 d 2.1 d 95k
May 8, 2024 Thunderstorms 6,448 10% 25 h 23 h 94k
Aug 7, 2023 Thunderstorms 3,742 6% 14 h 13 h 35k
Jun 1, 2018 Thunderstorms 5,322 8% 18 h 16 h 31k
Sep 12, 2017 Windstorm 2,024 3% 16 h – 26k
May 29, 2018 No storm report 2,623 4% 22 h – 25k
May 1, 2016 Thunderstorms 2,084 3% 13 h – 18k
Oct 8, 2017 Tornadoes 2,868 5% 13 h – 16k
Nov 29, 2016 No storm report 2,219 4% 6.8 h – 14k
Jan 9, 2023 No storm report 1,955 3% 9.5 h – 14k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +2h 90% by +12h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Cleveland from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 88%
  • No storm on record 6.4%
  • Thunderstorms 5.0%
  • Winter storm 0.7%

Who keeps the lights on

Utilities serving Cleveland

As each utility reports to the Energy Information Administration for its whole North Carolina territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Duke Energy Carolinas, LLC Investor Owned 216 172 1.35 13.4 2.0M
City of Shelby NC 71 71 1.34 11.2 75k
Rutherford Elec Member Corp Cooperative 149 135 1.24 13.0 72k
City of Kings Mountain NC – – – 11.2 49k
Broad River Electric Coop, Inc Cooperative – – – 16.6 490

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across North Carolina

Where it is darkest

Hours / yr64+

All North Carolina counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 62,799 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →