Power Out Map

Investor Owned utility · · NC

Duke Energy Carolinas, LLC

In 2025, the average Duke Energy Carolinas, LLC customer in North Carolina was without power for 216 minutes (3.6 hours), 87% more than the median North Carolina utility.

Outage minutes per customer 216min 2025, including major storms
Excluding major storm days 172min The everyday reliability of the network
Outages per customer a year 1.35 SAIFI, 2025
Residential price 13.4¢/kWh 2025 · North Carolina median 13.4¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in North Carolina (SAIDI), with and without major event days, against the median North Carolina utility.

0 500 1,000 1,500 2,000 20182019202020212022202320242025 All days 216 No major storms 172 NC median 116

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 5.0 10.0 15.0 20.0 20182019202020212022202320242025 This utility 13.4 NC median 13.4

Territory

Counties served

Counties where Duke Energy Carolinas, LLC reports customers. Open one for its full outage history.

North Carolina

AlamanceAlexanderAnsonBuncombeBurkeCabarrusCaldwellCaswellCatawbaChathamCherokeeClayClevelandDavidsonDavieDurhamForsythGastonGrahamGranvilleGuilfordHendersonIredellJacksonLincolnMaconMcDowellMecklenburgOrangePersonPolkRandolphRockinghamRowanRutherfordStanlyStokesSurrySwainTransylvaniaUnionWakeWilkesYadkin

South Carolina

AbbevilleAndersonCherokeeChesterEdgefieldFairfieldGreenvilleGreenwoodKershawLancasterLaurensMcCormickNewberryOconeePickensSaludaSpartanburgUnionYork

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 2,543,170.